DoubleTree by Hilton Gurugram Baani Square

I recently had the pleasure of staying at DoubleTree by Hilton Baani Square, Gurgaon, and my experience was nothing short of exceptional. From the moment we arrived, Deepak at the front desk warmly greeted us and efficiently handled the check-in process. His hospitality was truly remarkable, and we were thrilled when he generously upgraded our room on a complimentary basis, adding a special touch to our stay. The bellboy, whose name unfortunately escapes me, demonstrated immense humility and courtesy while escorting us to our room, ensuring a smooth transition into our accommodation. Special mention must go to Deepika/Dipali from housekeeping, who not only checked in to make sure we were comfortable with the amenities and services but also surprised us with a delightful pastry, further enhancing our experience. A particularly commendable moment came on the night of the 28th when I suffered a minor injury. I was thoroughly impressed with the speed and professionalism of the hotel's emergency team. Within minutes, a nurse arrived and provided first aid and dressing to my right foot's thumb, exemplifying the outstanding level of care and responsiveness of the staff. At checkout, Kuldeep from housekeeping was instrumental in assisting us with our luggage, making the process effortless and stress-free. Finally, Divya, the Duty Manager, extended her generosity and professionalism by efficiently handling our check-out formalities and graciously encouraging us to return—a sentiment we wholeheartedly agree with. This hotel, with its remarkable staff and superb service, will undoubtedly be our top choice for future visits to Gurgaon. Thank you for an unforgettable stay!

Kudos to the Front Desk Team of Gaurav Joshi and Sumit Dagar and Rishil, ...Good Job Guys. Restaurant Managers Sandeep Panwar, Amit Kumar Singh were very helpful and enquired each visit to the Restaurant area on food quality , as well as advised on the choices offered. Job - simply very well Done...Keep It Up Lots of Appreciation for Suresh Bohra , Nitesh Singh, Chef Negi , Arnab, Lakshmikant , Morino for continuous help at Breakfast times and visits to Restaurants and Cafe Shop area, they made our stay very memorable. Great work done by this Team. Special Appreciation for Prateek for his Pancakes, Waffles Cuisine....He did a Fantastic Job...Keep it Up Prateek. The Housekeeping Team of Pramod and Krishna truly deserves a mention as well...Good job by both, especially Pramod.

The dining staff were excellent even under stressful conditions. Especially Mita who was so helpful. The housekeepers Gaurav and Rupesh were also excellent. They went out of their way when we needed anything. Also Poonam at the elevators was so pleasant and helpful.

First thing this is my second visit to india specially Holtondouble tree Hotel in gurgun like everything stating frome the front disk everybody is kind and helpful, also the front disk manager all of them are kind and helpful even on the small things they offer to assist you any way the can specially Mr.divanshu and miss Divya are magnificent people they are my Hero , the also helped me to find good places to visit in gurgun, I appreciate there assistant, Thank you everybody in gurgun hotel ,

We had a bad experience in staying some unknown hotel. So we decided to stick to a well-known international chain just paying a little extra. Hilton never disappoints us. The facility was amazing and it was located beside a small shopping square where you can get some amenities, food and drinks too. The room is very spacious and clean. We didn't hear any vehicle and honking noises which was amazing for your sleep. There were quite a lot of options for breakfast as well.